As an ecommerce company, we store your personal data in a secure environment with the following guarantees to you
All of the data will be held securely, and transmitted over encrypted connections
We do NOT store printed copies of your personal data. the only case of when we print out your details is on the address label prior to posting.
We do NOT store your data on machines in our offices, other than for backup purposes which are stored securely using industry standard encryption
Any Individual who we hold data about, has the right to have all data erased regarding themselves without charge. Please contact us and request data erasure and we will ensure this occurs as promptly as possible, and in all cases this will be within 1 calender month from the date of request
Any security breach or suspected security breach will be informed to relevant individuals or organisations within 72 hours of them occurring.
We do NOT sell your data to any third party companies for marketing purposes.
We will only provide your details to relevent partners whom are required to help us fulfil your order, for example to Royal Mail to deliver your order to yourselves.
This policy is applicable to all Halls Online Services Websites. It will apply regardless of any change of ownership
Data We Hold
We hold a variety of data, from data where we could not identify you as a person, to data specific to you, below is a list of all data we hold which is applicable to the GDPR
IP Address: This is a computer generated address specific to your local internet hub/web router. Using this we can not identify a single person, this is used for website tracking and logging of page hits. All IP Data for non-purchasing users is removed 30 Days after your visit. If you make a purchase, we log this data and store it alongside your order.
Session Cookie: This is a random generated string which is stored on a tiny file on your computer. With this it allows us to have basket functionality and for you to purchase from us
Google Analytics: We use google analytics to help us to improve our website, this tracks which pages you visit, google places a small cookie on your machine for tracking purposes and tracks your movements around the website. At no point do we transmit any personally data other than your IP address to google.
Address Details: When placing an order, we take your name, email address, postal address and optionally your telephone number. We will send transactional emails regarding your order only. We do not send marketing emails unless you specifically opt in, which includes you clicking on a link in an email sent to you after opting in.
Payment Details: We do not host the form for card processing. This is hosted by a third party payment gateway who is Level 1 PCI compliant company. All data is securely transmitted to them and processed. We do not store card details